Exchange & Return Policy

We have a 30-day exchange & return policy, which means you have 30 days after receiving your item to request an exchange or return. 

Exchanges

We will make every effort to exchange your item in a timely manner. In some instances, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You can always contact us for any exchange question at info@vybwear.clothing. 

Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, we request you contact us at info@vybwear.clothing. Please note that returns will need to be sent to the following address: 401 N. Carroll Ave, Suite 1220, Southlake, Texas 76092

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@vybwear.clothing. 

Damages and issues

 Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@vybwear.clothing.